Customer story

How a leading Latin American bank develops technical capabilities at scale

A structured capability-development program supporting more than 200 professionals across seven Career Paths.

200+

Professionals

7

Career Paths

Multiple

Role families

Recurring

AI mentorship

The challenge

The organization needed a structured way to develop multiple technical and leadership profiles without relying on one-size-fits-all training.

The approach

TalentOps connected group assessments, capability baselines, seven role-based Career Paths, structured activities, practice, recurring AI mentorship, and continuous measurement.

A connected program experience

  1. Group assessments

    Assess

    Establish a capability baseline.

  2. 7 Career Paths

    Build

    Structure development around role families.

  3. Structured development

    Learn

    Progress through objective-led activities.

  4. Applied practice

    Practice

    Turn knowledge into evidence.

  5. Recurring AI mentorship

    Mentor

    Maintain momentum and work through blockers.

  6. Continuous measurement

    Measure

    See progression and skill development.

Role families

DevelopersQADataProject LeadersManagers

The program connects assessment, structured development, practice, checkpoints, recurring AI mentorship, and SkillOps visibility. It does not publish unapproved financial or productivity outcomes.

What would this look like for your organization?

Let’s discuss the capabilities your team needs to develop.